Our impact, by the numbers
Supporting older adults to stay independent at home — with care that responds to real life. Gotcare provides proactive, flexible, and on-demand support that helps older adults stay safe and connected in-between home visits.
Bringing more care to Canadians
I am so proud of how our Gotcare team and community has come together, co-creating creative solutions to bring more care to Canadians — including services to over 100 rural communities across the country.
Thanks to your support, we’ve been able to help more families and pay care workers more than ever before. Together we are transforming our industry.
Since 2021, hundreds of the people who utilized Gotcare’s services have responded to our annual impact survey, which formed the foundation for this report. We are blown away by the volume of submissions and stories we received.
As we transform ourselves and our industry by collectively stepping into our greatest selves, we are so grateful for your trust, contribution, commitment, and support. As always, we welcome your feedback and thoughts at community@gotcare.ca!
Real impact
3,000+
Client-caregiver relations created since 2021
25%
Minimum hourly wage increase for our care workers since 2021
Company highlights
Gotcare partnered with Quinte Health hospitals to bridge care gaps in rural Ontario through in-home care powered by AI technology.
Gotcare shaking up the home care industry by pairing workers with clients, paying workers a living wage.
Gotcare’s collaboration with Toronto’s Women’s College Hospital led to 93% of our program participants feeling less isolated after returning home and 87% reporting that the program helped improve their quality of life once at home.
Gotcare partnered with the Coordinated Accessible National (CAN) Health Network to enhance digital processes and virtual care to Evanston Summit, a Calgary retirement residence from Covenant Living.
Gotcare’s co-founders, Chenny Xia and Carol MacDonald, co-chair the Canadian Association of Occupational Therapists National Practice Network on Innovations in Team-Based Care.
Digital Health Canada awarded Start-up Innovator of the Year to Gotcare’s CEO, Chenny Xia!
See the impact in action
Impact Report 2024
PDF7 MB“2024 has been a testament to the kind of work that can be achieved when hope, optimism, and empathy come first.”
Impact Report 2023
PDF6 MBFrom isolated seniors in Northern Ontario to exhausted caregivers in city cores, the stories we heard this year were urgent, personal, and clear.
Impact Report 2022
PDF2 MBWith every new client, care aide, and conversation, we asked the same question: What does real support look like, and how can we deliver it today?
Impact Report 2021
PDF4 MBAs the home care system struggled to respond to growing needs across Canada, we chose to lead differently.
2024 Start-up Innovator of the Year
