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Gotcare

Older Adults

Supporting older adults to stay independent at home — with care that responds to real life. Gotcare provides proactive, flexible, and on-demand support that helps older adults stay safe and connected in-between home visits.

4.9
Older adult receiving supportive care at home

How it works

Illustration showing how Gotcare matches care workers, tracks budgets, and coordinates support

Fast intake

We assess needs immediately — co-designing care plans with clients and families.

Care within hours

Clients are matched to a hyperlocal care worker, typically within a 15 minute walk or drive.

Flexible support that makes "more care" possible

Care is responsive, helping you get more visits and check-ins from the same budget.

Real-time visibility

Easy-to-use tools support reminders, safety, and connection — while keeping the circle of care informed with thoughtful updates and alerts.

Why this works

Support when it's needed

Average response time of 30 minutes (within business hours).

Prevents escalation

Early intervention reduces hospital visits and emergencies.

94% client satisfaction

Trusted by families across Canada.

Caregiver providing companionship to an older adult at home
Older adult receiving personal care assistance at home

What we support

  • Personal care and hygiene
  • Medication support
  • Mobility, transfers, and fall prevention
  • Meal preparation and homemaking
  • Companionship and cognitive support
  • Caregiver relief and respite
  • Transportation and community access

Powered by a national care network of over 30,000+ providers

  • Personal support workers
  • Nursing
  • Health care aides
  • Home making
  • In-home respite
  • Community access and recreation
Portrait of an older adult receiving supportive home care

Stretch how far your care can go with Gotcare

Evelyn, an 82-year-old woman, experienced cognitive decline after an unexpected fall. While funding was available, traditional care models — built around long, fixed visits — left gaps where she was unsupported.

Her needs weren't constant, but they were unpredictable. Anxiety, confusion, and missed routines often happened outside scheduled care hours.

Gotcare reshaped her support around how she actually lived. Short, timely check-ins throughout the day provided reassurance when it mattered most. An in-home tablet enabled reminders, video check-ins, and connection with her care team. A wearable pendant added an extra layer of safety with fall detection and rapid response.

The result: more continuous support, fewer gaps in care, and greater confidence living safely at home.

FAQs

Can't find the answer you're looking for? Please chat with our friendly team.

A Care Manager will review your request and typically contact you within 30 minutes during business hours. They will take the time to understand your loved one's needs, daily routines, current challenges, preferences, existing supports, and the type of support needed at home. We then collaborate with you and your loved one to develop a support plan and match them with the right care providers.